Kalakar Gallery is dedicated to providing exceptional support to our artists, buyers and users. This Support Policy outlines the assistance we offer and how you can reach us.

1. Support Channels

  • Email: For general inquiries and technical support, contact us at info@kalakar.gallery

  • Webchat: You Can Ask any queries or support while visiting our website by registering your account.

  • Phone: You can reach our support team at +8801317246021 during business hours.

2. Response Time

We strive to respond to all inquiries within 24 hours on business days. Response times may vary during holidays or peak periods.

3. Support Hours

Our support team is available Sunday through Thursday, 10:00 AM to 6:00 PM (BST).

4. Scope of Support

We provide assistance with:

  • Account creation and management

  • Navigating and using our website

  • Purchasing and selling artworks

  • Technical issues and troubleshooting

5. Limitations

Our support does not include:

  • Appraisals or valuations of artworks

  • Legal or tax advice