Kalakar Gallery is dedicated to providing exceptional support to our artists, buyers and users. This Support Policy outlines the assistance we offer and how you can reach us.
1. Support Channels
Email: For general inquiries and technical support, contact us at info@kalakar.gallery
Webchat: You Can Ask any queries or support while visiting our website by registering your account.
Phone: You can reach our support team at +8801317246021 during business hours.
2. Response Time
We strive to respond to all inquiries within 24 hours on business days. Response times may vary during holidays or peak periods.
3. Support Hours
Our support team is available Sunday through Thursday, 10:00 AM to 6:00 PM (BST).
4. Scope of Support
We provide assistance with:
Account creation and management
Navigating and using our website
Purchasing and selling artworks
Technical issues and troubleshooting
5. Limitations
Our support does not include:
Appraisals or valuations of artworks
Legal or tax advice